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REGULATIONS OF THE ONLINE STORE vis.net.pl

These regulations define the rules for making purchases by business customers in the online store vis.net.pl operated by the Seller - These regulations define the rules for making purchases by business customers in the online store vis.net.pl. The owner of the Store vis.net.pl is:

Noerga Group sp. z o.o.

Narutowicza 40/1, 90-135 Łódź

registered in the Register of Entrepreneurs under KRS number: 0001078837, for which the registration files are maintained by the District Court for Łódź Śródmieście in Łódź, XX Economic Department of the National Court Register, NIP: 7272875236 REGON: 52735490

§1. Definitions The following terms have the following meanings in these Regulations:

Buyer means a natural person, legal entity, and an organizational unit that is not a legal person, to which specific provisions grant legal capacity, who purchases Goods in the Store vis.net.pl for purposes related to their business or professional activity;

Products mean promotional gadgets offered and sold through the Store vis.net.pl;

Orders by the Buyer or subject to a sales agreement concluded between the Buyer and the Seller; Order means the Buyer's declaration of intent specifying the type and quantity of Products, aimed at concluding a sales agreement with the Seller for these Products.

§ 2. General provisions

1. Sales agreements are concluded through the Store vis.net.pl, under which the Seller sells the Buyer promotional gadgets available in the Store.

2. A condition for placing an Order and making a purchase of Products in the Store vis.net.pl is the Buyer's familiarization with these Regulations. Placing an Order means acceptance of the Regulations.

3. These Regulations apply to the conclusion and execution of agreements in which the Buyer is a business customer. The provisions of these Regulations do not apply to customers who are Consumers.

4. The content presented in the Store vis.net.pl, both on the main page and all subpages, particularly the description and prices of all products available there (despite the use of the word "offer" in these Regulations) do not constitute a binding offer within the meaning of Article 66 §1 of the Civil Code but an invitation to conclude an agreement within the meaning of Article 71 of the Civil Code.

5. The offer of the Store vis.net.pl is valid throughout Poland.

6. The Buyer in the Store vis.net.pl can only be an adult.

7. The Seller declares that all Products offered in the Store are brand new and have been legally introduced to the Polish market.

8. The Store vis.net.pl allows the sale of marked Products, i.e., with graphic material provided by the Buyer.

9. Except for cases expressly indicated in these Regulations (i.e., §3 para. 5 - incorrect product descriptions and §7 - Warranty for defects), the purchased Goods are non-returnable.

§3. Price and description of products.

Delivery costs

1. In the Store vis.net.pl, both gross prices (including VAT) according to applicable regulations and net prices of the offered Products are provided. The prices listed do not include transport costs.

2. All prices are given in Polish zlotys.

3. The Seller reserves the right that the description of the Product may contain incorrectly stated properties of promotional gadgets, and that these properties may change due to sudden modifications by the manufacturer. If the information (including descriptions and technical data of the Products) presented on the Store's website on the day of placing the Order does not match the delivered Goods, the Buyer has the right within 7 days from the date of delivery of the Goods to return the Goods (to the address specified in §6 para. 3 of the Regulations) and receive a refund of the paid price. The possibility of return exists only in the case of non-marked Goods.

4. The Seller reserves that the appearance of the delivered product may slightly differ from the Product photo placed on the Store's website. In the case of slight or insignificant differences, the Buyer does not have the right to return the Goods. This particularly applies to differences resulting from the Buyer's monitor settings.

5. The Seller informs that due to the constantly changing stock status of the Store Reklamowe24, there is a possibility that the Store will not have certain Products available. In such a situation, the Seller will promptly inform the Buyer of this fact, who has the right to withdraw from making purchases. The Seller is not liable in this regard.

6. The Seller recommends purchasing a sample of the Products before placing an Order for marked products or involving a larger quantity of Products to confirm that they meet the Buyer's expectations.

7. The Buyer bears the delivery costs of the Goods, which are calculated based on the type and quantity of Products selected by the Buyer. The exact delivery costs will be provided in the Order confirmation referred to in §4 sec. 3 of the Regulations.

§ 4. Placing an Order. Payment terms.

1. Orders for Products offered in the Store vis.net.pl are accepted via email or through the Shopping Cart.

Orders can be placed 24 hours a day, 7 days a week, throughout the year.

2. The Order should include a precise specification of the type of Products ordered, their quantity, and if applicable, indicate the desire to label the Products with a logo provided by the Buyer, as well as the delivery address for the Goods.

3. After the Buyer places the Order, the Store will send an email confirmation of receipt of the Order within 3 business days.

4. In the case of unpaid orders, after receiving the Order confirmation mentioned above, the Buyer makes a payment for the ordered Goods.

5. Payment for the Goods is made in advance as a deposit, before the Goods are shipped to the Buyer, in the full amount covering all ordered Goods along with the shipping costs.

6. By individual agreement between the Buyer and the Seller, payment of part or all of the amount due for the execution of a given Order may occur after the Goods have been shipped to the Buyer, within a timeframe agreed upon by the parties. In the event of a payment delay, the Seller is entitled to interest at a rate of 18% per year and the right to withhold the execution of other Orders for the Buyer.

7. Payment to the Seller is made via bank transferor through the online payment gateway available in the Shopping Cart. The moment of payment is considered to be the day the amount is credited to the Seller's account.

8. Upon receipt of payment by the Seller, a sales contract is concluded covering the execution of the Order and the delivery of the Goods to the Buyer.

9. After receiving payment for a given Order, the Seller, upon receiving the required information from the Buyer, will issue a VAT invoice, which will be delivered to the Buyer electronically.

10. The Seller and Buyer may agree to issue and send electronically to the email address specified by the Buyer a VAT invoice and other settlement documents in electronic form, in accordance with applicable regulations.

§ 5. Product Labeling

1. In the case of expressing the desire to label Products, the Buyer declares that they have the right to use the given graphic material (logo, trademark, etc.) provided to the Seller for the execution of the Order. The Buyer bears full responsibility for any unauthorized use of such materials.

2. The Seller reserves the right to use products labeled with graphic materials provided by the Buyer for marketing purposes, including placing their photos on the Store's websites, and the Buyer consents to this.

3. The Buyer agrees to indemnify the Seller from the obligation to provide benefits to third parties due to claims directed against the Seller in connection with unauthorized use of graphic materials provided by the Buyer and to cover the costs associated with any proceedings (including legal assistance costs) initiated against the Seller, which will concern such claims.

§ 6. Execution of the Order and Shipping of Goods

1. The execution of the Order (i.e., any labeling and shipping of the Goods) begins after the deposit amount for the ordered Goods, along with shipping costs, is credited to the Seller's account, and in the case of labeled Goods - from the moment the final visualization of the print is accepted by the Buyer.

2. The time for the Seller to execute the Order, ending at the moment of shipping the Goods to the Buyer, is from 12 to 21 business days;

3. In an individually agreed case, expedited Order execution is possible. In such a case, the Seller may charge an additional fee.

4. If the Buyer modifies the placed Order with the Seller's consent, the execution time for the modified Order starts anew.

5. The Goods are shipped to the address specified in the Order. The Store will promptly inform the Buyer of any incorrectly provided address that prevents shipping or could delay it.

6. Any discounts or contractual penalties due to delays in Order execution will not be considered unless established in a separate agreement.

7. The Goods are delivered to the Buyer via courier companies.

8. The Seller is not responsible for damages incurred during the transport of the Goods to the Buyer or for their loss due to the fault of the courier company.

9. Before receiving the Goods from the courier company, you should check whether the packaging has been damaged during transport. In particular, the condition of the tape affixed to the shipment should be examined. If the packaging of the shipment is damaged or if the tapes are torn, the shipment should not be accepted, and a damage report should be drawn up in the presence of the courier, and the Seller should be contacted immediately to clarify the matter. Failure to identify any irregularities regarding the condition of the shipment at the time of receipt in the report constitutes grounds for disregarding the Buyer’s claims regarding defects in the Goods or shortages in the shipment.

§ 7. Warranty for defects and complaint procedure

1. If the sold Goods have physical defects or if the labeling of the Goods is incorrect, the Buyer is entitled to exchange the defective Goods for new ones (warranty for defects).

2. The Buyer is obliged to examine the delivered Goods immediately upon receipt and to notify the Seller of any detected defects no later than 7 working days from the date of receipt of the Goods.

3. In the event of detecting a defect, the Buyer is obliged, after notifying the Seller of the detected defects, to return the defective Goods to the Customer Service Office located in Łódź at Narutowicza 40/1 at their own expense.

4. If the Seller confirms the existence of defects in the Goods within 21 working days, they will send a new batch of defect-free Goods to the Buyer at their own expense.

5. Instead of exchanging the Goods, the Seller may refund the amount corresponding to the value of the defective Goods or offer the Buyer a price reduction in the form of a discount.

6. If the Goods returned by the Buyer are not defective, the Buyer will receive the Goods back via a courier company.

7. If the Buyer did not examine the Goods and did not notify the Seller of defects within the time specified in point 2, and in the case of hidden defects, if they did not notify the Seller within 3 working days after detection, the Buyer loses their rights under the warranty.

8. Regardless of when the Seller is notified of the defect, the Buyer’s rights under the warranty for physical defects of the Goods expire after one month from the day the Goods were delivered to the Buyer.

9. The gratuitous or paid transfer or release of the Goods to a third party causes the Seller’s liability under the warranty to expire.

10. The Seller's liability under the warranty specified in Articles 556-576 of the Civil Code is excluded.

§ 8. Retention of title

1. In the event of fulfilling the Order and delivering the Goods to the Buyer before full payment of the price, the entire shipped Goods remain the property of the Seller until the full payment of the price is made, and in the event of payment delay, until the full payment of the price along with overdue interest.

2. Before ownership of the Goods passes to the Buyer, they have no right to dispose of (including selling) the Goods or encumbering them with any rights, nor to modify or make changes to the Goods or to release them to third parties, unless the Seller gives explicit consent.

3. The retention of title does not limit the Seller's ability to pursue payment of the due price.

§ 9. Final provisions

1. In matters not regulated by these Regulations, the provisions of the Act of April 23, 1964 - Civil Code (Journal of Laws 1964 No. 16 item 93 as amended) shall apply.

2. The Buyer consents to the inclusion of their personal data in the database of the Store vis.net.pl for processing in connection with the execution of the Order and the performance of the Sales Agreement. The Buyer has the right to access their personal data, to correct them, and to request their deletion.

3. The Seller's liability for non-performance or improper performance of the obligation arising from a given sales agreement is limited to the amount paid by the Buyer for the price under that agreement and covers only actual damage (damnum emergens).

4. If any provision of these Regulations is found to be invalid or unenforceable, it shall not affect the validity of the remaining provisions of the Regulations, which shall remain in force.

5. These Regulations and all agreements concluded via the Store vis.net.pl are subject to Polish law.

6. An agreement may be concluded via the Store only in Polish. With the consent of both parties, the agreement may be concluded in another language; in such a case, these Regulations in the Polish language version shall apply.

7. The titles of the paragraphs used in these Regulations are included solely for convenience and reference and shall not have any significance for the interpretation of these Regulations.

8. Any disputes arising from agreements made through the vis.net.pl Store or in connection with them shall be resolved amicably by the parties. If the dispute cannot be resolved amicably, the competent court for resolving the dispute shall be the common court competent for the Seller's registered office indicated in the introduction to the Regulations.

9. The Regulations come into force on September 26, 2024. The Seller reserves the right to make changes to these Regulations, with the stipulation that for contracts concluded before the change of the Regulations, the version of the Regulations in force at the time of placing the Order by the Buyer shall apply. REGULATIONS OF THE ONLINE STORE vis.net.pl - BUSINESS CLIENTS These regulations define the rules for making purchases by business clients in the online store operated by the Seller at the address vis.net.pl.

The owner of the Store

Noerga Group sp. z o.o.

Narutowicza 40/1, 90-135 Łódź

registered in the Entrepreneurs Register under KRS number: 0001078837, for which the registration files are maintained by the District Court for Łódź-Śródmieście in Łódź, XX Economic Division of the National Court Register, NIP: 7272875236 REGON: 527354900,