HOW TO PREPARE A PROJECT
- Files should be prepared in PDF, CDR, or AI format.
- The project bleed should be 3 mm, so that during slight shifts in printing, there is no visible white border. If you are designing a tag, remember to place text at least 3 mm away from its edge.
- Tags can have different prints on each of the two sides.
- Files should be prepared in CMYK mode.
- The maximum size of a standard scented tree with the Client's graphics is: 95 mm high x 76 mm wide; above this size, tags are subject to individual pricing depending on the project's size after the project is presented.
- The design must account for a hole for attaching the scented tag (usually located at the top of the tag). No text elements should be placed there.
- The colors on printed scented tags, despite careful efforts, may differ in color saturation from the design on your device.
- If you have any questions, please contact us.
COOPERATION REGULATIONS
**ORDERS**
Placing orders is done via email contact.
By placing an order, the client simultaneously accepts the cooperation regulations.
We provide quotes after receiving a completed order form from the client.
The maximum dimension of a standard scented tree with the Client's graphics is: 95 mm high x 76 mm wide; above this dimension, the tags are subject to individual pricing based on the size of the project after presenting the design.
The minimum order quantity with the Client's own graphics is 500 pieces and 250 pieces for the 75 mm round shape.
From the moment of placing an order, the Client automatically consents to the processing of personal data by Noerga Group sp. z o.o. for the purpose of order fulfillment.
**PREPARATION OF THE PROJECT**
Information regarding file preparation can be found in the Client Guide.
We do not take responsibility for files prepared not in accordance with the guidelines.
Files should be prepared in CMYK mode, in the case of photos, the minimum resolution is 300 DPI; please pay attention to small fonts and other signs/details that may not be visible in the print.
**DIES**
We have a ready base of dies.
For the client, we can prepare almost any shape of scented tag (except tags with very narrow elements that could break or snap during production).
The cost of making a die not found in our base is from 350 to 800 PLN net.
**INFORMATION ABOUT ORDERED GOODS**
We inform you that during the execution, possible graphic shifts may occur – tolerance +/- 1 mm.
Prints after soaking in fragrance may slightly differ from the colors presented in the project visualization.
The classic attachment for the tag is a rubber band (upon request, we can install plastic hooks).
The estimated time for the fragrance to be released under proper use of the tag (the tag should not be completely removed from the packaging from the first use, the barrier film should be gradually removed) is from 7 to 21 days and depends on the temperature and humidity of the air, the chosen composition, the type of tag, and the level of soaking (ml).
**ORDER FULFILLMENT TIME**
The order fulfillment time will be counted from the final confirmation of the order parameters and full payment of the order amount and may change compared to the deadline given in the first inquiry.
The estimated order fulfillment time is: from 12 to 21 business days.
A tag in a new shape (not from our die base) extends the fulfillment time by an additional 3 days waiting for the production of a new die.
We reserve the right to provide a longer deadline than the above in case of full occupancy of the production line for the next 14 business days. The client receives the first available date not shorter than the necessary time to produce the given quantity, taking into account all concurrently accepted orders, which makes it impossible to reserve a date. The date is confirmed only after the final confirmation of the order and the accounting of the advance payment.
Noerga Group sp. z o.o. is not responsible for events resulting from force majeure that may affect the final order fulfillment date.
**DELIVERY**
Packages are sent by courier.
The company NOERGA GROUP SP. Z O.O., is not responsible if the goods do not reach the client on time due to circumstances beyond the courier's control.
**COMPLAINTS**
Complaints are accepted only in writing to the email address biuro@vis.net.pl within 30 days from the date of delivery (if the complaint concerns the project, please attach a photo).
The complained goods must be sent back to the company's headquarters – please send back the defective tags along with the rest of the order.
If the delivery is made by courier, the packages should be carefully checked in front of the courier.
In the case of damaged packages delivered by the courier, the client is obliged to prepare a damage protocol and check the quantity in the presence of the courier. Otherwise, quantity complaints or complaints concerning damaged goods will not be accepted.
Any quantity shortages should be reported within 3 days from the delivery date; after this period, quantity complaints will not be accepted.
**GDPR**
The administrator of personal data is NOERGA GROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ. NIP: 7272875236.
Personal data (email addresses, contact phone numbers, and data necessary for issuing invoices) are collected by the company solely for the purpose of processing them for the execution of an order or service and for the purpose of sending commercial information.
Data will not be made available to data recipients within the meaning of Article 7 point 6 of the Personal Data Protection Act.
The person whose data is concerned has the right to access the content of their data and to correct it. They also have the right to object to further processing of personal data, which can be reported by contacting us by phone or email.
Data is provided voluntarily (through the form on the website, phone, or email contact), but without providing them, it is not possible to execute the order and cooperate with the company.
We may also process the Client's personal data as this is necessary for the performance of the contract concluded with the Client regarding the execution of the order or service, including to: enable the sending of commercial offers and resolving any issues related to the assigned tasks to the email address provided for contact; handling requests directed to us (e.g. through the contact form); contacting Clients in connection with the provision of services.
In addition, legal regulations require us to process Clients' data for tax and accounting purposes.
We also process Clients' personal data for the purposes specified below, based on the legitimate interest of NOERGA GROUP SP. Z O.O., which is: accounting for commercial documents; settling payments made; handling requests directed in particular to sales representatives and via the contact form; debt collection; conducting court, arbitration, and mediation proceedings; conducting statistical analyses; storing data for archival purposes, and ensuring accountability (demonstrating compliance with our obligations under the law).
**FINAL PROVISIONS**
NOERGA GROUP SP. Z O.O. reserves the right to make changes to these regulations.
The Ordering Party consents to the placement of the tag design in the producer's portfolio; if they do not agree, please indicate this when placing the order.
These regulations come into force on January 9, 2024.
ABOUT US
VIS - manufacturer of scented hanging air fresheners with logos for cars since 2014.
The company specializes in creating high-quality products that not only enhance the atmosphere in vehicles but also allow for the personalization of the air freshener using logos and unique designs.
We collaborate with many individual clients as well as advertising agencies, which enables us to deliver our products to those seeking exceptional and unique scents for their cars, as well as to companies looking to introduce attractive promotional gadgets that will catch the attention of their customers.
biuro@vis.net.pl
+48 737518397
Company
Address:
Noerga Group sp. z o.o.
Narutowicza 40/1
90-135 Łódź
KRS: 0001078837
NIP: 7272875236
REGON: 527354900
Mon - 9:00 - 16:00
Tue - 9:00 - 16:00
Wed - Closed
Thu - 9:00 - 16:00
Fri - 9:00 - 16:00
Opening hours:
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